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RANAVAT Beauty Concierge logo

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General FAQ

Is there a first time customer discount?

Yes, we offer a 10% discount off your first purchase. Sign up for our emails and/or SMS updates (the sign-up box is in the footer of our website!) to get your first-time customer 10% off code. Your code will be emailed to you and is valid for one wee

How long will my products last?

All of our products have a 24-month shelf life, with the exception of the Jasmine Hydrating Mist which has a shelf life of 12 months.

Are your products safe during pregnancy?

Our products do not have any contraindications so they are considered safe for use, but please consult with your doctor before trying any new products.

Can I use multiple discount codes in one order?

No, discount codes cannot be stacked; you can only use one per order.

What if my order arrives damaged?

We will gladly replace any damaged or defective items immediately. If your order is missing a product, contains a damaged item, or other concern, please email us a detailed note with photographic evidence at [email protected] within 48 hours of d

Are your products tested on animals?

We believe in efficacious skin and haircare solutions, implementing only the finest plant-based Ayurvedic ingredients. We do not test on animals at any stage of formulation development.

Are your products gluten-free?

Most of the line is gluten-free, however, please review each full product ingredient list located on our website!

Are your products vegan?

Yes absolutely! We believe in efficacious skin and haircare solutions, implementing only the finest plant-based Ayurvedic ingredients.

Is the line made with organic ingredients?

We always strive to include organic ingredients in our formulations. Please review each full product ingredient list located on our website!

Are your products synthetic fragrance-free?

We have formulated the entire line with only the purest forms of oil extracts for optimal skin and haircare health. We do not formulate with synthetic fragrance within the line.

What if I have additional questions?

Our Concierge team is standing by to help with any skin, hair, or product related guidance. Please email us at [email protected] or click on the Chat icon at the bottom right corner of our website.

Where are you based?

RANAVAT is based in Los Angeles, CA.

What is your return policy?

All of our products are made in small batches and hand packaged to ensure the highest quality is maintained. Your satisfaction is important to us. Purchases made on ranavat.com are eligible for exchange or return with store credit only within 30 days

How do I recycle my RANAVAT products?

RANAVAT strives to be sustainable in all of our packaging and components. All of our outer box packaging is recyclable. For our products in glass bottles:. For our products in aluminum tubes: