General FAQ
Where are you based?
RANAVAT is based in Los Angeles, CA. Our products are made in India.
What if I have additional questions?
Our Concierge team is standing by to help with any skin, hair, or product related guidance. Please email us at [email protected] or click on the Chat icon on our website.
Is there a first time customer discount?
Yes, we offer a 15% discount off your first purchase. Sign up for our emails and/or SMS updates (the sign-up box is in the footer of our website!) to get your first-time customer 15% off code. Your code will be displayed for you immediately and email
Can I use multiple discount codes in one order?
No, discount codes cannot be stacked; you can only use one per order.
What if my order arrives damaged?
We will gladly replace any damaged items immediately. If your order is missing a product, contains a damaged item, or if you have any other concerns, please email us a detailed note with photographic evidence at [email protected] within 48 hours
How do I recycle my RANAVAT products?
RANAVAT strives to be sustainable in all of our packaging and components. All of our outer box packaging is recyclable. For our products in glass bottles:. For our products in aluminum tubes: